nova media Mobile Data Solutions GmbH
Building H, 3. Floor
Volker Kohl Robert Seitz
Telephone: +49 30 3909040
Fax: +49 30 39090424
We make every effort to keep the information on our Web site current, but accept no liability whatsoever for the content provided. Pursuant to §7 par. 1 of TMG (German Tele-Media Act), the law limits our responsibility as a service provider to our own content on these Web pages.
According to §§8 to 10 of TMG, we are not obligated to monitor third party information provided or stored on our Web site. However, we shall promptly remove any content upon becoming aware that it violates the law. Our liability in such an instance shall commence at the time we become aware of the respective violation.
Our site contains links to third-party Web sites. We have no influence whatsoever on the information on these Web sites and accept no guaranty for its correctness. The content of such third-party sites is the responsibility of the respective owners/providers.
At the time third-party Web sites were linked to ours, we found NO GROUNDS WHATSOEVER of any likely contravention of the law. We shall promptly delete a link upon becoming aware that it violates the law.
The content and works provided on these Web pages are governed by the copyright laws of Germany. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law shall require the prior written consent of its respective author or creator.
Please be aware that there are inherent security risks in transmitting data, such as e-mails, via the Internet, because it is impossible to safeguard completely against unauthorized access by third parties. Nevertheless, we shall safeguard your data, subject to this limitation. In particular, personal information will be transmitted via the Internet only if it does not infringe upon third-party rights, unless the respective party has given its prior consent in view of such security risks. Accordingly, as the Web site provider, we shall not be held liable for any damages incurred as a consequence of such security risks or for any related acts of omission on our part.
We oppose the use of any available contact information by a third party for sending unsolicited advertisements. As the Web site provider, we reserve the express right to take legal action against unsolicited mailing or e-mailing of spam and other similar advertising materials.
Rechtsanwälte Streifler & Kollege ; twiggs translations
Conditions of International Sale are valid for sale and residents outside the territory of Germany.
If you are not satisfied with your nova media purchase of a pre-built product, please call +49 30 390 90 40 for a Return Material Authorization (RMA) request within 14 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it or offer you a refund based on your original method of payment. Please understand that we can not refund you any shipping costs which occur by sending the product back to us.
The product must be returned to the nova media warehouse within 10 business days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. A 10% open box fee will be assessed on any opened hardware or accessory.
Please note that nova media does not permit the return of or offer refunds for the following products:
- Product that is custom configured to your specifications
- Opened memory
- Opened software
- Electronic software download resp. software license keys
NOTE: nova media recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to nova media or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking and (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.
nova media Branded Products
If you discover what you believe is a product defect for any nova media-branded product, please contact nova media Care Technical Support at +49 30 390 9040. Such a defect, if any, is covered under the terms of your product's warranty. Please refer to the warranty information and other supporting documentation that came with your product. (See Product Warranty section below for specific information about nova media's product warranties.)
Non-nova media Branded/Third-Party Products
If you discover what you believe is a product defect for any third-party product, please contact the manufacturer directly for information regarding the manufacturer's warranty.
Note: Products sold through this web site that do not bear the nova media brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products. nova media's Limited Warranty does not apply to products that are not nova media-branded, even if packaged or sold with nova media products.
Electronic Software Downloads
Using a valid nova media Shop Account, you can select downloadable software products for purchase at the nova media Shop. At the time of checkout, we will obtain an authorization from the credit Card you have provided the nova media Shop. Once credit Card authorization has been received, you will receive instructions in the form of a link to begin downloading your software. If the transmission is interrupted in any way during download, you can use your nova media Shop account and password to begin the downloading process again. Once you complete your order, you will receive a separate email acknowledgment that provides information about your purchase. If credit Card authorization is not received, you will receive instructions for completing your purchase. If you need technical assistance regarding electronic software downloads, please call nova media Technical Software Support at +49 30 390 9040 or send an e-mail to ed.aidemavon@ofni
Please read the product information for Electronic Software Downloads carefully since software download purchases are non-refundable.
nova media will send you a confirmation of your order via email if you have included an email address with your order. If you have not included an email address, you will receive a confirmation of your order by regular mail when your order is shipped.
We are pleased to offer product that is custom-configured to your specifications, and we encourage you to review your order carefully. Since the product is built to your specifications, the order cannot be changed, modified, or canceled once your order is in production.
You may pay by credit Card no matter which ordering method you use (Internet or phone). At the time your order is placed, nova media obtains a pre-approval from the credit Card company for the amount of the order. Credit Card billing occurs when your order ships. The nova media Shop accepts Visa and MasterCard.
You can use PayPal to pay your order with us.
Wire Transfer (Prepayment)
The nova media Shop accepts bank wire transfers as a valid form of prepayment. If you would like to use a wire transfer to pay for your order, please have your bank electronically transfer the total Euro or USD amount of your purchase order (please see order confirmation) referencing your name and web order number to:
nova media GmbH
Bank: Berliner Volksbank
BLZ: 100 900 00
S.W.I.F.T Code: B E V O D E B B
IBAN: DE70 1009 0000 7211 2690 00
"Euro" Account No: 721 126 9000
Processing time varies among banking institutions and can be delayed. Please allow 3-5 business day for the processing of your international wire transfer.
nova media offers 3 convenient shipping options:
- Instant e-mail delivery of software or software registration keys, respectively.
- Express: Suject to destination country, delivery time is 1 - 2 working days.
- Standard: Subject to destination country, delivery time is 2 - 5 working days.
The estimated shipment date on your order is based on product availability, payment processing time, and warehouse processing time and does not include transit time. Payment processing will not begin until we receive all the information we need and full payment (or a full authorization, in the case of credit Card).
Orders placed on the weekend or on a holiday will not begin payment processing until the next business day. Business days are Monday through Friday, excluding holidays.
Note: Title and risk of loss to all products will pass to you on delivery.
The nova media Shop endeavors to offer you competitive prices and selected refurbished and clearance products. Your total order price will include the price of the product (on the day of shipping) plus any applicable sales tax and shipping charges. nova media reserves the right to change prices for products displayed at the nova media Shop at any time.
Should nova media reduce its price on any shipped product within 10 calendar days of shipment, you may contact nova media Sales Support at +49 30 390 9040 to request a refund or credit of the difference between the price you were charged and the current selling price. To receive the refund or credit you must contact nova media within 14 business days of shipment.
nova media endeavors to stay at the forefront of technological advancement. For this reason, nova media reserves the right to discontinue products without notice.
All products, including clearance and refurbished products, carry a one-year Limited Warranty against defects in materials and workmanship. Non-nova media-branded/Third-party products are sold "AS IS" by the nova media Shop, but may be accompanied by their manufacturers' standard warranties. "AS IS" products are sold by nova media as is, where is, and with all faults, and without express or implied warranties from nova media. nova media is not responsible for typographic errors.
nova media reserves the right to change the terms and conditions of sale at the nova media Shop at any time. We encourage you to review the Sales and Refunds Policy regularly for any changes. All sales at the nova media Shop are governed by German law, City of Berlin, without giving effect to its conflict of law provisions. No nova media employee or agent has the authority to vary any of the nova media Shop's policies or the terms and conditions governing any sale.
Last updated December 2005
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address in it's anonymized shortened form) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
Google will not associate your IP address with any other data held by Google.
You can prohibit the storage of cookies by way of a respective configuration of your browser software; we inform you, however, that in this case you may not be able to fully use all functions of this Website.
Furthermore, you can prohibit Google’s collection of the data created by the cookie and related to your use of the Website (including your IP-address) as well as the processing of this data by Google in that you download and install the browser-plugin which is available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en-GB
nova media collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range available to you. In addition, we use your personal information to keep you up to date on the latest product announcements, software updates, special offers, and other information we think you’d like to hear about. This may occasionally include information from other technology companies about products and services. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products.
We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us to make a purchase, request service or participate in an online survey. In addition, when you sign up for nova media Internet services, or ask to be included in an email mailing list, we collect and store the information you provide in a secure database.
To save you time and make our web services even easier to use, the nova media shop allows you to create an "nova media ID" using your personal information. The system saves your information and assigns you a personal nova media ID. Next time you order something from the nova media shop, you can simply enter your customer number and password—the system will automatically look up the information it needs.
nova media safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
The nova media shop uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the nova media shop, you must use an SSL-enabled browser such as Netscape Navigator 3.0 or later, or Internet Explorer. This protects the confidentiality of your personal and credit Card information while it is transmitted over the Internet.
nova media does not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to firstname.lastname@example.org (If you use more than one e-mail address to shop with us, send this message from each e-mail account you use.) Also, nova media may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mails, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit Card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes.
nova media's website contains links to other sites. nova media does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
Last updated May 2007