If you are here this means you have difficulties using our products or you need information you do not get anywhere else. If you have difficulties with any of our products, we apologize for any inconvenience you may have.

Please be aware that we can only support hard- and software you have purchased from us or an affiliate of ours. We do not support any OEM software, like e.g. launch2net T-Mobile or Vodafone VMC for Mac. In these cases, please contact the vendor you received the product from.

In case you are looking for product information, please go to our contact page to see whom you might want to contact for your needs.

If you could not find the answers you were looking for, please use our support form to contact our support team. Real people who really like to help you!

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Important: We tend to answer within 3 days to your e-mail. Please be aware that we do not answer support calls via phone!