nova media | Macintosh software for Nokia, Samsung, Sony Ericsson, Motorola, Bluetooth cell phones, USB modems and ExpressCards
nova media | 3G Internet connection manager, Modems and Router, synchronisation solutions for Mac OS X
nova media | 3G Internet connection manager, Modems and Router, synchronisation solutions for Mac OS X
nova media | 3G Internet connection manager, Modems and Router, synchronisation solutions for Mac OS X
nova media | 3G Internet connection manager, Modems and Router, synchronisation solutions for Mac OS X
nova media | 3G Internet connection manager, Modems and Router, synchronisation solutions for Mac OS X
nova media | 3G Internet connection manager, Modems and Router, synchronisation solutions for Mac OS X
nova media | 3G Internet connection manager, Modems and Router, synchronisation solutions for Mac OS X
nova media | 3G Internet connection manager, Modems and Router, synchronisation solutions for Mac OS X
nova media | 3G Internet connection manager, Modems and Router, synchronisation solutions for Mac OS X
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
nova media |  mobile data solutions for Mac, Windows. HSDPA, 3G UMTS, EDGE, GPRS connections with BenQ, Ericsson, Motorola, Nokia, Sony, Siemens, Bluetooth phones, datacards, devices
Official support office hours are from 10 am to 5 pm CET (Central European Time)
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh

First Steps …

To ensure successful support
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
More Information
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
Get in touch …
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
nova media | Macintosh software for Nokia, Samsung, Sony Ericsson, Motorola, Bluetooth cell phones, USB modems and ExpressCards

Mobile High Speed Palm OS is discontinued

The development of Mobile High Speed Palm OS has been discontinued. As a result we only offer limited support for Mobile High Speed Palm OS.

nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh

1. Make sure you are using the latest firmware on your phone

To ensure full compatibility with data transmission and bluetooth standards, it is always a good idea to keep the firmware of your cell phone up to date. This is especially true for Nokia Cell phones. Your cell phone dealer will help you to find out about how to update your equipment.
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh

2. Make sure you read the manual and the FAQ

Many questions, like how to set-up a GSM connection or how to use Mobile High Speed abroad are covered in the manual or the FAQ. So please read the manual and the FAQ before contacting our support. You find the link to manual in the menu to the right and the FAQ below.
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh

Read the FAQ

Please read the answers below - your support question might already be answered

nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh

Which devices is Mobile High Speed for Palm OS compatible to?

nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
Palm Powered Handhelds:
Mobile High Speed for Palm OS needs a Palm Powered Handheld running Palm OS 4.0 or higher. E.g. Palm Tungsten-Series, Palm-Zire-Series, Tapwave Zodiac, Sony Clié-Serie, Palm m500-or Palm Treo-Series. It is not compatible to Tungsten W and Clie TG50.

Cell phones:
You need a cell phone with Infrared or Bluetooth connection and your cell phone needs to feature a built-in modem.

Please check the list of supported Cell phones to the right. If your cell phone is not mentioned there, please try the "Other" setting in Mobile High Speed for Palm OS, it should work in most cases. Use the free demoversion to test the connection.

cell phone
GPRS data
Tap-dial
SMS send
SMS receive
Nokia Serie 40
6120
Yes (1)
Yes
Yes (5)
Yes
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
Nokia Serie 60
3230, 3650, 3660, 6260, 6510, 6600, 6610, 6630, 6670, 6680, 6681, 7610, 7650, 7710,
N-Gage QD
Yes (2)
Yes
Yes
No
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
Nokia Serie 80
(Communicator)
9300
Yes
Yes (7)
Yes (7)
No
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
Siemens
C45, C55, CX75, M50, MC60, M75, ME45, MT50, S40, S45, S45i, S55, S56, S65, SK65, SL55, SL56
Yes
Yes
Yes
Yes
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
SonyEricsson
K750i, K600i, V600i, K700i, S700i, T300, T310, T608, T610, T616, T630, T68i, V800, Z1010, Z800i, Z600
Yes
Yes
Yes
Yes
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
SonyEricsson
Smartphones

P800, P900, P910i
Yes
Yes
No
No
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
Motorola
E398, TP260, TP280, TP280i, V3, V500, V525, V551, V600, V620, V635,
V66, V70
Yes
Yes
Yes (4)
Yes (4)
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
Samsung
SGH-D500
Yes
Yes
Yes (4)
No (3)
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
Palm Treo
Treo 650
Treo 680
Yes (6)
No
Yes (6)
No
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
(1) Nokia 6230, 6822 and similar: Bluetooth compatible with Palm OS 5.4 and higher

(2) Nokia 6600 needs Firmwareversion 5.3.7

(3) Firmware bug of Samsung SGH-D500 prevents this

(4) Multipart SMS is not possible

(5) Nokia 6230 no SMS functions via infrared possible

(6) DUN must be set to on in the bluetooth preferences of the Treo 650.
"Dial-up networking" has to be activated by the provider

(7) Setting "Remote-SIM-Access" has to be deactivated.
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh

Which devices are not supported?

nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
Palm Tungsten W
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh

Which restrictions apply?

nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
Attention for all Sony Clié PEG-TG50 users:
Please install all updates from this page before installing Mobile High Speed.

Telefone functions like SMS and Tap-Dialing:
Not supported for Palm Zire, Zire 21, Zire 31 and Zire 71; Tungsten C
Data connections like GPRS work, of course.

How do I know if my Palm OS Handheld supports telefone functions?
Open the system preferences on your Palm OS Handheld. If you see a preference pane for "Phone" your Handheld supports telefone functions.
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh

I can not connect!

nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
Special note for US customers:
If you have a WAP-GPRS subscription, then please select the "WGPRS" setting in the network selection.

Nokia 6600:
The bluetooth stack of the Nokia has a firmware error, so no connection to a Palm OS Handheld is possible. You have to have the firmare update to at least version 5.3.7 by your Nokia partner. Press *#0000# on your Nokia to have the firmware version displayed.

Nokia 6230:
Due to a failure in the Nokia Bluetooth stack, Tap-Dialing and SMS is not possible at the moment
GPRS connections work fine.

Other Cell phones:
  • Sometimes the GPRS network is occupied. Please try at a different time.
  • Check if your cell phone supports GPRS and GPRS is activated for your SIM Card.
  • Check if you use the right subscription plan. In some cases you have to have a GPRS data subscription and not a GPRS WAP subscription.
  • Check to see if your infrared and/or bluetooth port on the cell phone is working.
  • For Nokia phones, any paired bluetooth devices have to be authorized in the bluetooth menu of the Nokia phone to avoid any extra confirmation.
  • Please do not install the software again. Reasons for a failed connection are mostly caused by external issues. Please check the firmware of your phone and the GPRS subscription first.
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh

Connection profiles are locked. How can I apply changes?

nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
To prevent unwanted changes in the connection profiles, these are locked by default. To change the settings, run Mobile High Speed for Palm OS again, apply the changes and press "Activate".
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
nova media |  mobile data solutions for Mac, Windows. HSDPA, 3G UMTS, EDGE, GPRS connections with BenQ, Ericsson, Motorola, Nokia, Sony, Siemens, Bluetooth phones, datacards, devices
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh

How can I delete Mobile High Speed for Palm OS?

nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
Please run "Uninstall_mhs_palm" program found in the software you downloaded.
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh

How to unlock your Mobile High Speed for Palm OS Software

nova media | Internet connection manager for Macintosh and Linux, 3G modems for Macintosh and Windows, synchronisation solutions for Macintosh
a)
Please go to the following Website:
http://www.novamedia.de/palm/mhs.php

b)
Please enter your Software Code (SWCode)
If you do not happen to have a SWCode, please buy it either from nova media, Palmgear or Handango

c)
Next, please enter the Hardware ID.
This Hardware ID is shown in the regsitration window of Mobile High Speed.

d)
Last, please enter a valid e-mail address.
A license key will be sent to you immediately.

e)
To activate the fulll version, please select "Register" in the menu of Mobile High Speed for Palm OS and enter the license key ou received.

f)
Press the "Register" Button.

g)
Congratulations, Mobile High Speed for Palm OS is now unlocked